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December 9, 2022
Question

I can't make adjustment to vacation balance, I get an error message.

  • December 9, 2022
  • 1 reply
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1 reply

December 9, 2022

Hi there spriddleluck,

It's important that all your payroll information be entered correctly for your payroll runs to be accurate. QuickBooks Online Payroll is a great tool able to help you pay your employees either by direct deposit or by cheque. I can point you in the right direction for assistance with errors with editing vacation.

For assistance with error messages shown when editing vacation balances. I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to view the error with you through a screen share in a secure environment to provide troubleshooting steps to get this entered correctly or notify our engineers if the error persists. You can reach them using these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

If you have any other questions, feel free to reach out here.