I can’t turn off auto mileage tracking on the mobile app. The banner covers the toggle switch.

Hey there forjaysinternati,

Welcome to the QuickBooks Community! Thanks for reaching out to us here. Making sure you're able to access your features without running into any issues is important. I would be happy to provide some information.

There may be a few reasons as to why your QuickBooks App isn't working correctly, I suggest trying these few steps:

• Make sure you are connected to the internet
• Restart you Phone or Tablet
• Clear cache and cookies in the Apple or Play store
• You can also try uninstalling the application and reinstalling it.

If you're still unable to toggle off the auto mileage tracking, I recommend reaching out to support team outside of the Community. They will be able to work directly with you. They also have the appropriate tools to create a ticket to get the issue resolved if they feel it is necessary. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

If you have any other questions, feel free to reach out here.