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Jan 25, 2021 11:37 AM UTC
Question

I can't update the Company address in the Account and Settings

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1 reply

PatriciaT
Jan 25, 2021 8:18 PM UTC

Hi junette,

 

QuickBooks Online gives you the flexibility to update your settings when needed. It's important to me that you can take advantage of this for your current task. I'll be happy to help.

 

A good starting point would be to ensure there are no bugs in the software due to a browser issue. To ensure your app or browser is running the program as designed, I recommend following the troubleshooting steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online

 

Another good troubleshooting step to resolve these kinds of situations is to navigate in a private/incognito window or use a different browser compatible with QuickBooks Online. Here's an article with the list of supported browsers: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed

 

After this, you should be good to go to update your company address

 

I hope this helps! You're always welcome to stop by if you need anything else.