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Dec 17, 2019 7:00 PM UTC
Question

I cannot run the payroll cause of this error message: "negative payroll not allowed". Every number are positive. How can I fix this?

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1 reply

Dec 17, 2019 9:55 PM UTC

Hi there, 

 

It's important you're able to run your payroll with ease. I'll be happy to give you a hand with this. 

 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link. 

 

Feel free to ask other questions. I'll be on standby.