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August 22, 2020
Question

I converted from Desktop to Online. The historical cheque for payroll does not match. How do I edit the historical cheque in QuickBooks Online?

  • August 22, 2020
  • 1 reply
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1 reply

AddieC
August 24, 2020

Hi tventresca,

 

It's so exciting to hear that you've made the switch to QuickBooks Online. You'll love the cloud environment, as it allows you to access your books from any device. I'd be happy to explain how your payroll data migrates, and what to do next if you've run into discrepancies. 

 

First, review the following articles if you haven't already. These will give you the main overview of the migration process:

Here's an excerpt from the second article that explains how payroll info transfers over:  

 

Some payroll info doesn’t transfer because QuickBooks Desktop has more payroll features. This is how your payroll data will convert.

  • Paycheques will transfer as regular checks. Once you set up your payroll in QuickBooks Online, you can create paycheques.
  • QuickBooks Online imports the current year's paycheque information as lump sums. If it doesn’t come over, you’ll need to enter past year-to-date payroll info for each employee.
  • Employee addresses transfer but may require fixing. Addresses for states outside supported states (such as PR, AS, VI) will be left blank.
  • Date of birth converts
  • Gender converts
  • Social Insurance Number converts
  • Direct deposit account numbers convert
  • Bank names will convert
  • Routing numbers convert

If you're seeing a discrepancy in your Year-to-Date totals, I'd recommend reaching out to our tech support team so an agent can review your account and help you get back on track. Depending on which version of payroll you've subscribed to and how you've set up your account, these adjustments may require back-end fixing.

I hope this helps.

 

Cheers.