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allanri
Apr 29, 2019 6:27 PM UTC
Question

I dropped payroll from my subscription. How do I stop error messages about tax table updates? Updating software didn't help.

Original commenter did not share additional details

4 replies

allanriAuthor
Apr 29, 2019 6:32 PM UTC

Also, no-one at Intuit support seems to know how to fix this. 

JamesM
Apr 29, 2019 7:18 PM UTC

Hi Allanri, 

 

Thanks for contacting us. You've reached the right place for help. 

 

I want to make sure I'n on the same page as you. Are these messages being emailed to you? Have you spoken with our support team? If so, what suggestions were you given? 

allanriAuthor
Apr 29, 2019 7:20 PM UTC

Actually, I did find a number for QuickBooks Canada support (not in the online help or the support options from the help menu, but whatever).  It turned out that Intuit had not updated my license info to say that I no longer had the Payroll option.  They updated the server, and when I sync'd my license info, it finally worked properly.

 

THanks

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