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May 31, 2020
Question

I enterd the withdrawn amount twice wrong to confirm test transaction. Now i have the correct amount, the feature is disactivated. how should i confirm test transaction?

  • May 31, 2020
  • 1 reply
  • 0 views
the"Confirm Test Transaction" asks me to contact you. Here i am contacting you! What should i do to confirm test transaction now that i have the correct amount?

1 reply

AddieC
June 1, 2020

Hi there, 

 

Running payroll with QuickBooks Online is an awesome way to make the most of your bookkeeping program. With the additional convenience of direct deposit, you'll be able to pay your employees in just a few clicks. In order to complete the setup process, you'll have to verify your test transaction. I'd be happy to point you in the right direction for help if you need to re-trigger the test transaction.

 

When a test transaction is re-triggered, the system must recognize the setup process from the start. In order to do that, change the bank account information in the system to a default account.

 

Follow these steps:

  1. Select the Settings ⚙️ icon, then Payroll Settings.
  2. Under Payroll, select Direct Deposit.
  3. Select Yes! Let't get started.
  4. Select the Edit button next to the Bank Account field.
  5. Input the following number sequence into the bank account field: [removed].
  6. Select Save and close.
  7. Immediately go back into your Payroll Settings from the Gear icon and select Direct Deposit.
  8. Select the Edit button next to the Bank Account field.
  9. Re-enter the correct bank account number and save the changes.

This should re-trigger QuickBooks Online to send the test transaction to your bank. Please wait another three business days for the transaction to appear on your bank account.

 

I hope this helps. If you need any additional assistance, please reach out to our tech support team directly. 

 

Cheers.