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Jul 23, 2024 1:30 PM UTC
Question

I got an error message while posting transactions through bankfeeds - This transaction no longer belongs to this account. can you help please?

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1 reply

Jul 23, 2024 3:13 PM UTC

Hello cloudactsaffc10,

 

Thanks for reaching out to us here. QuickBooks is designed to help you streamline your accounting. I'll be glad to guide you in the right direction from here.

 

Based on the error you're getting, I recommend double-checking to make sure the transaction belongs to the account in question. In case you're having browser-related issues that are causing the program to malfunction, I recommend clearing cache and cookies. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. I also suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance.