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January 18, 2020
Question

I have 3 missing transactions in QBO. The 3 missing transactions are for a date where other bank transactions do show up. Can I add them manually? Should I?

  • January 18, 2020
  • 1 reply
  • 0 views
I already did a manual update for missing dates after the initial 90 day automatic upload.

1 reply

AddieC
January 20, 2020

Hi there, 

 

Great job following all the necessary troubleshooting steps for missing transactions in the bank feed! Triggering a manual update is the first step in trying to import any missing transactions that may have gotten lost in translation. If you're still not seeing three transactions, I'll help make sure you know the next steps. 

 

You're on the right track. The next option is to manually upload these transactions from your bank's website. Simply follow the steps listed here to import transactions from your online banking site: Manually upload transactions into QuickBooks Online. Once your transactions have been uploaded, you'll be able to reconcile your account. 

 

I hope this helps clear things up for you. If you have any other questions or concerns, please reach out to our tech support team for further assistance. 

Cheers.