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May 5, 2024
Question

I have a client that processed several credit card charges as credits. Can they be changed to debits or must I delete and reprocess them?

  • May 5, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

May 6, 2024

Hi nolaheale,

 

Welcome to the Community. QuickBooks makes it easy to keep track of your transactions. I'll be glad to share more info and point you in the right direction. 

 

To get started, it's important I'm on the same page as you so I can guide you on the right path. Could you elaborate on how to client processed/recorded the credit card charges as credits? In the meantime, I encourage you to check out the following article that shows you how to: Find, review, and edit transactions in the account history in QuickBooks Online. In case the transactions are reconciled, the article also shows you how to deal with those as well. 

 

Let me know if this info helps. I'll be one message away in case you need anything else. Otherwise, I wish you a great rest of the day.