I have a tax payment sync error, how do I fix?

Hey there skinmin31-gmail,

Thanks for reaching out to us here. It's important that you get your taxes paid without running into any issues so that your books can balance correctly. I can provides some information about syncing errors.

It may be browsing data on your system that is preventing the software from doing what it is supposed to do and not be able to sync the payment properly. Here are some steps to resolve issues that are caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you're still seeing an error , I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting as well as view your screen to see what may be causing the issue. You can reach out to them using one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.