Skip to main content
May 19, 2024
Question

I imported a CSV file will credit card transaction through the bank data import wizard. It said 30 transactions were imported but I cannot find them. Help.

  • May 19, 2024
  • 2 replies
  • 0 views
I have used this exact process for months now and this is the first time the transactions disappeared. 
I checked all formats and they are correct

2 replies

May 20, 2024

Try opening your QBO account on any private/incognito browser.

May 21, 2024

Hi mark-donaghy. Just to add to the valuable info shared by SIAB above, I recommend searching for transactions using the Advanced Search feature. The program allows for you to search for data entries using the Advanced Search feature. In order to use this feature, click on the Magnifying glass at the top right of your account > once the search drop-down appears, click on the blue link that says Advanced Search > on the search filter, select the matching criteria, and specifically filter it to show the line description. After hitting Search, you'll be able to see the entries you're looking for based on the search criteria you use. Let me know if this info helps. I'll be here.