i keep getting error message also when i try to search in help section, i cant see anything

Hi there behnamk,

Being able to access your QuickBooks Desktop support articles is a great way to get help with the click of a button. I'd be happy to help you with this.

When you receive a script error when opening up your QuickBooks company file it's due to an issue connecting to your internet explorer browser. If you're having this issue there are a few things you can try such as making sure your internet explorer is fully up to date. Another option is to make sure your QuickBooks is fully up to date as well. Based on the image you provided this is an older version of QuickBooks Desktop that we can not guarantee will work at this point.

I recommend reaching out to our support team as they'll be able to verify the version you're using and be able to assist further. You can reach them by following the steps in this link.

If you have any questions feel free to reach back out and we'd be happy to help!