Skip to main content
B
bojopr
November 29, 2024
Question

I'm in Canada doing bookkeeping for Canadian Businesses. Why am I seeing this 'Bill Pay ACH info' in my supplier details? Isn't this is a US only bill payment option?

  • November 29, 2024
  • 1 reply
  • 0 views
I didn't notice it last month, but it seems all my suppliers have it. When I edit the supplier's information, it's not there, but it displays on the individual suppliers main page. What's up?

    1 reply

    H
    Henock K
    November 30, 2024

    Hi bojopr,

    Welcome to the Community. QuickBooks is a flexible program that simplifies the way you manage your books. I'd be glad to help.

    Based on what you've described, I encourage you to reach to our customer support team. They'll be able to verify your account details in a secure setting to take a closer look at this. You can review this article to contact our QuickBooks Desktop customer support team. If you're using QuickBooks Online, you can refer to the following options.

     

    • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
    • Schedule a Callback: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start.

     

    Let me know if you have questions, I'll be happy to help. 

    Terms & ConditionsAccessibility statement