I'm trying to get set up with on line payments and despite the Business Number being labelled as optional it won't let me proceed without adding it. Anyone know why?

Hello,

Thanks for being a member of the QuickBooks family. I’ll gladly assist you with setting up payments on your QuickBooks Online account. By using the QuickBooks Online Payments service, you can get your invoices paid faster and optimize your business cash-flow.

I’ve checked on my end and I don’t see that the Business Number field is labeled as Optional. I suggest clearing your browser’s cache and cookies to resolve any display or loading issues on the website. You can do so by following the steps in this article: https://community.intuit.com/articles/1771580-how-do-i-clear-my-browser-cache-and-temporary-internet-files.

If you’re still having issues with the setup, call our phone support team at 1-855-253-1536 for more troubleshooting. Our agents are available Monday to Friday, 9 a.m. to 8 p.m. EST and Saturday from 9 a.m. to 6 p.m. EST. You can also reach us through:

• Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
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Let me know if you have any other issues.