I paid an employee 5.5 hours instead of 55 hours in error, only noticed it when their paycheque was significantly lower than expected. How do I fix this?

I'm delighted to help you process your payroll transactions in QuickBooks Online, @sue128.

You can process another paycheque for the employee's underpayment using an unscheduled payroll. Here's how to create and send an unscheduled payroll:

1. Go to the Employees or Payroll menu, then select Employees.
2. Press the ▼ dropdown, and select one of the following options: Bonus only, Commission only or Fringe benefits only.
3. Choose As net pay or As gross pay, then select Continue.
4. Input any info about taxes or paycheque calculations (if applicable).
5. Review the QuickBooks Bank account to track your payroll, the pay period, if applied, and Pay date.
6. Select the employees you'd like to pay.
7. Add compensation, memos, or any other paycheque info as necessary.
8. Use Preview payroll.
9. Click Preview payroll details, Save for later or Submit payroll.
10. Confirm the amounts and payment methods and select Finish Payroll.

The workflow from this article will guide you on how to run your payroll so you can get your team paid: Create and run your payroll.

Let me know if you need more help with processing paycheques or making employee payment corrections. I'll give you the help you need. Have a wonderful day!