I referred a friend, but after said friend set up their account I received an email saying there was an error with my referral. Did I lose out on the $100?

Hello again userinfo102,

The QuickBooks Online Referral Program is a great way to share your love of the program with your friends while also getting a little bonus for the both of you. I'm glad to see you're keeping an eye on your emails and noticed this one about an error. Don't worry, I'll point you to how you can learn more about it.

For this kind of situation, we'll want to take a closer look at the email you got, your referral, and our referral system to see what may have happened. That opportunity to examine these details will let us know what the next steps are or what information we can share with you about the referral and the error the email mentions. So we can exchange this information securely to protect your privacy as well as your friends, please reach out to our phone, chat, or social media support teams. Here's how you can go about that.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Give us a shout as soon as you have a moment and we'll work with you on this!

Take care. :)