I tried to download bank transactions for a period that is missing, The only file type that I can sellect from my financial institution is CSV, and Intuit QB. I tried both, however, I get error that the file type is not correct

Hey taghi,

I'm glad to see you're being so proactive in getting all your transactions imported! Using bank files is the best way to bring in an extended time range, so you can be confident you'll always have a detailed history of your financial accounts. The format of choice to address issues with files is CSV. This allows you to easily make changes to the file to ensure it's compatible. Check out this awesome article for specific requirements: Import bank transactions using Excel CSV files 

Don't be afraid to reach out to one of our talented support agents for help getting the file perfect. Choose from the following methods to contact us.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

Let me know how this goes! I want to make sure you're all set to have complete records of your transactions.