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March 22, 2023
Question

I try to edit the payroll times and gives me an error code that time cant be in the future

  • March 22, 2023
  • 1 reply
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1 reply

March 22, 2023

Hello clearwaterplumbi, 

 

Thanks for taking the time to communicate with us here in the Community. I'll be happy to share more info so you're on the right track with achieving your QuickBooks goals. 

 

Dealing with errors isn't the outcome I'd like for you to have and in order to troubleshoot this, I recommend clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
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  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.