I’ve been tracking my mileage and now all of a sudden it’s not on my phone any more. How do I get it back?

Hi there bigvalley-cl, 

Tracking your mileage is made so simple with QuickBooks Online. This feature allows you to track your trips as you drive using the mobile app, and it's essential that this feature is working as intended. I'd be happy to explain what may be happening if you're noticing the tool missing from your mobile app.

It sounds like you may be experiencing an issue with the app itself, which can likely be resolved by completing a few troubleshooting steps. 

First, try uninstalling and re-installing the app on your phone. This will trigger any updates or bug fixes. 

If you're still not seeing the Mileage tool, try clearing the app's cache. The steps to do this will depend on which phone you're using, but this is typically found in your general settings, in the section for Apps. 

If the issue persists, there may be a larger issue occurring on the back-end, and it's important that our agents can take a closer look for you. Please reach out to our tech support team directly so an agent can investigate. 

Take care.