I was charged twice. Who do I contact

Hi, Jordan. 

You can connect with our Support Team to check the duplicate charge you've received. I'll guide you on how.

1. Sign in to your QuickBooks Online (QBO) account.
2. Go to the Help (?) menu.
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Select Contact Us to connect with a live support agent.
5. Choose a way to connect with support:
   • Start a chat with a support expert. Live chat M-F, 8:00 AM to 9:00 PM ET
   • Call us. M-F, 9:00 AM to 6:00 PM ET.

If the charged amount is related to your monthly subscription, check out this article: QuickBooks monthly subscription invoice. It explains how to access your QuickBooks subscription invoices, as well as how to read and understand them.

Just in case you want to modify the billing details associated with your account, you can use these links as your guide:

• Manage billing, payment, and subscription info in QuickBooks Online
• Update billing, subscription, and firm info in QuickBooks Online Accountant

If you have any other questions about the charges you've received, let me know by adding a comment below. I'm more than happy to help. Have a good one!