Immigrated in the mid of 2019 (date of PR entered), so the credit for Basic personal Amount is to be pro-rated. While filing return pro-tax is giving error.

Hello riaaeaservices,

The Pro Tax add-on service available in QuickBooks Online Accountant is a great option for taking care of T2 and T1 forms for your clients. I want to make sure you're able to complete the necessary filings and get on with your work.

In these situations, knowing the exact details of the error is essential to get it sorted out. For that reason, I recommend touching base with the Pro Tax support team directly to share details about what's going on, including the error message, and get the support you need. Here's how to reach them.

1. Select the Pro Tax tab from the left menu.
2. Click the (?)Pro Tax Help button in the bottom left of the screen.

This will give you a few support options, such as starting a chat with the team. Choose the one that works best for you and you'll be on your way.

Have a great week.