Skip to main content
J
Jordan28
February 25, 2020
Question

Importing transactions from PC Financial MasterCard on QB Self Employed. Have read the guide and continues to generate an error. Tried a basic CSV and still would not import. Is this feature just not working?

  • February 25, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

J
JamesM
February 25, 2020

Hi there, 

 

Having your bank transactions in QuickBooks allows you to mange your transactions with ease. Rest assured, I'll be happy to help troubleshoot this issue so you can get back to doing what you love. 

 

First, I'd like to start by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our support team using this link.

 

J
Jordan28Author
February 25, 2020

The issue seems to be that your import system essentially requires a perfected import CSV.  Your support offered the below link, part of which says to remove numbers from the description text of the transaction. Surely QB understands that the vast majority of vendors have their phone number or other number identifiers in their transaction description.

 

Having to edit every single line item is un manageable time waster. Advertising saying that its as simple as exporting from your bank and importing to QB is just not true. 

 

https://quickbooks.intuit.com/learn-support/en-us/bank-transactions/import-bank-transactions-using-excel-csv-files/00/185578

D
dmwickett
March 22, 2020

I had similar problems until I change the date format in the csv file from mm/dd/yy to mm/dd/yyyy

Terms & ConditionsAccessibility statement