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s_reynolds
August 3, 2023
Question

Inventory returns

  • August 3, 2023
  • 1 reply
  • 0 views

We have just returned some inventory that was sent to us instead of something else and are expecting the correct product to be sent out later. This particular supplier's process involves having the product picked up; crediting for it when it arrives back at their warehouse; then shipping out the correct product and billing for it.

 

My question is, what is the best way NOT to have the returned product showing in inventory while it is still in transit?

 

The only thing I can think of is to set up a supplier credit removing them until such time as we get the official paperwork.

 

Does anyone have a better solution.

 

 

1 reply

A
Amanda-B
August 3, 2023

Hey there s_reynolds,

 

Thanks for reaching out to us here. QuickBooks Online is a great software that can help keep your books balanced. I would be happy to provide some information. 

 

The method you've described above is the method available for achieving the goal you've reached out about. If you'd like to have a faster or different way to this, I recommend sending feedback to our engineers by heading to the Gear icon and select the Feedback option. These comments are viewed and considered as they create new features and updates for QuickBooks.

 

If you have any other questions, feel free to reach back out to us here.

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