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Parnz
March 13, 2022
Question

invoicing issue

  • March 13, 2022
  • 1 reply
  • 0 views

I'm new to quickbooks(today). I have my business bank account hooked to my quickbooks account.

 

My issue is , that it sees a bank deposit for an amount, lets say $5000.00 deposited on March 3rd in this amount. I try to make an invoice for that amount but for some reason quickbooks is seeing it as two charges.(one deposited and one from the invoice ). It is doing this because its "matched' .So now it shows double income and double HST owing for this identical amount. I can delete the invoice but then I have nothing to show for that amount that's been deposited. I am truly lost and don't know what to do . Hopefully someone understands what I'm trying to get across. 

1 reply

Angelyn_T
Angelyn_T
March 15, 2022

Welcome to the Community and thank you for choosing QuickBooks as part of your business, @Parnz.

 

Matching the manually added invoice and the downloaded deposit is the correct thing to do in this scenario to avoid a duplicate record. If the system is showing double amounts, possible that the deposit is added as a new transaction instead of finding a match. 

 

For the time being, you can revisit the Banking page and how the transaction is categorized from there. If it was added, undo the process, then match it to your invoice.

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click on Banking at the left pane, then go to the Banking page.
  3. Select your account, then look for the deposit from the Categorized column.
  4. Review how the deposit is categorized. If it shows as added, undo the process then recategorized the entry.

 

Once done, switch to the For Review tab, then do the following:

 

  1. Select the deposit, then click on Find match.
  2. Filter the transaction type and the dates from the Match transactions window.
  3. Select the invoice, then Save.

 

From there, your deposit is matched to your invoice as a payment transaction.

 

For more tips while categorizing your banking entries in QBO, you can open this article: Categorize and match online bank transactions in QuickBooks Online.

 

 

On the other hand, here's how can keep track of your invoices and other manually added customer entries in the future: Topics about your company's income and customers.

 

Once settled, you may proceed with your reconciliation to keep track of your accounts and balances.

 

If you have any other follow-up questions about your invoices and deposits, let me know by adding a comment below. I'm more than happy to provide additional assistance. Wishing you a good one!

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