Is categorize transactions not working? Mine only gives asset/liability options, rather than income type/expense type

Hello lashlassyyc,

Thanks for reaching out to us here.  Welcome!  Categorizing your transactions in QuickBooks Online, is an essential step in preparing to reconcile your accounts.

In review of your situation, I have noticed that many other QuickBooks customers have reported the same concern.  For this reason, I recommend contacting our Customer Care team outside of this forum.  They'll have the ability to review the issue in more depth, and escalate it for further investigation with our Development Team.  In addition, they'll set you up for an email notification when the issue has been resolved.

Please don't hesitate to reach back out, if you have any other questions or concerns.  We would be glad to help!