We have a separate forum who handles issues such as preparing the data, installing and configuring the account. I encourage posting this question to ProFile’s Community and Support.
They can provide detailed information on how to export the T1/T2 returns to Pro Tax.
For additional information about the GIFI Import feature, such as transferring and updating the file, check out this article: Pro Tax.
Please know the Community has your back. Reach out to me anytime if you have any other concerns. I'm always here to assist further.