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August 12, 2023
Question

Is there a quick menu for preview, print, transaction journal, audit log, etc. for transactions? QBO had these options at the centre bottom of an open transaction.

  • August 12, 2023
  • 1 reply
  • 0 views
I'm looking for this quick menu while using the QBO Desktop App.    

1 reply

August 14, 2023

Hello carrie37,

 

Thanks for posting your question here. I'll be happy to share more info and help make sure you're on the right path towards achieving your QBO goals. 

 

When creating a transaction in QuickBooks, the options to print/preview the transaction show up at the bottom of the screen. It's important I have a visual reference to what you're seeing so I can be on the same page as you. Otherwise, I suspect you may be having browser display issues. If this is the case, I recommend clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. If you're still having issues after verifying the info above, I recommend contacting our support team so they can take a closer look at the issue. You can contact our support team using the details below:

 

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.

In case you'd like to learn more about using shortcuts to help speed up navigating the program, check out this helpful article here: Keyboard shortcuts for QuickBooks Online.

 

Try this out and let me know how you make out. Otherwise, enjoy the rest of your week! If you have any other questions, feel free to reach out here. I've got your back.