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Basanti
January 7, 2025
Question

Issue with admin access

  • January 7, 2025
  • 2 replies
  • 0 views

Even though I have admin access I am unable to edit the company address. Earlier I had access to edit the same but not now. I am not sure if something has got changed recently which is making the access as read only. Please advise.

Thanks 

Basanti

2 replies

C
Chrea
January 9, 2025

Create a new Admin profile. Did you encounter the same problem?

H
Henock K
January 9, 2025

Hi Basanti,

Welcome to the Community. QuickBooks Desktop is a flexible program that simplifies the way you manage your books. I'd be glad to help.

Based on what you've described, I encourage you to reach to our customer support team. They'll be able to verify your account details in a secure setting to point you in the right direction. You can review this article to contact our customer support team.

 

Let me know if you have questions, I'll be happy to help.

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