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bengo
July 22, 2022
Question

Journal Entry Glitch/bug in Tax Agency Report

  • July 22, 2022
  • 1 reply
  • 0 views

We have seen this glitch before but have been able to avoid it for a while but it seems to be plaguing is us now. 

 

We enter a weekly journal entry for our store sales. We file taxes quarterly using tax agency report. 

 

However when running the report it is adding the total sales to the sales tax so that it is (total sales + sales tax) when it should just be the sales tax alone. 

 

Changing the date on the report changes the values of the same journal entry on the same report. So if we look back to the previous quarter, all the numbers are correctly showing only the sales tax charge, however if we expand the date range a bit, even those old journal entries from the previous quarter will now show the total sales+the tax.

 

Has anyone experienced this? 

1 reply

T
Trish_T
July 22, 2022

Hi bengo,

 

It's great to see you in Community.  Welcome!  QuickBooks is a powerful program that enables you to enter your daily sales with confidence.  I'd be happy to provide more information so you're on the right track with your work!

 

QuickBooks provides everything you need to record daily sales seamlessly.  I suggest taking a look at this article for creating sales receipts.  There are other articles directly in QuickBooks Desktop, to assist you with recording your transactions.  Here's how to locate them;

 

1. In the Help menu, select QuickBooks Desktop help

2. Select the Help tab in the Have a Question window

3. Click on the Search button

4. Type Daily sales and then hit Enter to search.

 

Creating journal entries is performed to correct errors, record opening entries, transfer items between accounts, or to record transactions that don't occur regularly.  It's always best practice to speak with your accountant when creating journal entries.  If you don't have one, we can help you locate a ProAdvisor in your local area.

 

If you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to work with you directly and ensure you're back to business as soon as possible.

 

Feel free to reach back out with other questions.  We'd love to help!

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