Keep fixing several times a day error 185 just to get it back again after a few hours. Anyone else having this issue? Need an urgent fix!

Hello jose-benitez-ath,

Welcome to Community!  I can understand the impact on your books, when you're unable to upload your transactions from RBC.  I would be glad to assist!

Error 185 indicates that your financial institution requires more information after you enter your credentials, such as a security question or one-time passcode.  I recommend logging into your bank's website and look for any notifications that need your attention. Please note that any information you update on your bank's end, will also need to be updated in QuickBooks Online.  Once you've responded to the notifications on your bank's end, follow these steps to update the information in QuickBooks;

1. Open Transactions and then Bank transactions from the left menu

2. Click on Edit , on the blue tile for the associated bank account

3. Select Edit sign in info

4. Complete the required fields

Note; The information needs to be entered exactly as you would enter it when logging in on your bank's website.

5. When ready hit Connect

If the issue persists, please don't hesitate to contact us outside of Community.  A member of our Customer Care team will look into this issue in more depth and escalated it for further investigation if needed.

Feel free to reach back out with other questions.  We would be happy to help!