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October 12, 2024
Question

Kilometer tracker isn't working and hasn't since September? I've already uninstall the app and installed it again but still the same thing?

  • October 12, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

October 15, 2024

Hey there, harrymaurice-hot

 

Thanks for joining us here in the Community! I'd be happy to guide you in the right direction.
 

After further review, I can confirm that this is a known issue within QuickBooks. Our engineers are working on getting this resolved as soon as possible. I recommend reaching out to the support team outside of the Community so they can add you to the list of affected accounts. By doing this you can get email notification on the resolution. You can reach them by following these steps:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback.


If you have any other questions, feel free to reach back out.