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DiverDoc
January 20, 2024
Solved

Local Backup Filename

  • January 20, 2024
  • 1 reply
  • 0 views

QB 2022

I changed my company name. Nothing else has changed, just the company name. I changed it in the Company Information module. Everything is fine EXCEPT when I do a backup. I have set a backup folder, and that works fine, but the program wants to use my old company name every time in the backup. the old filename was "company name" (date). Now it is 123456 LTD (date). In the last step before the backup is performed, it gives me the opportunity to change the filename from the old one to the new one, but why should I have to do that? There must be a way to choose the backup filename so that it is done automatically. Advice? Thanks!

Best answer by JamesM4

Hello DriverDoc, 

 

Thanks for joining us here. It's important you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.

 

According to what you've shared above, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

1 reply

J
JamesM4Answer
January 22, 2024

Hello DriverDoc, 

 

Thanks for joining us here. It's important you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.

 

According to what you've shared above, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

D
DiverDocAuthor
January 22, 2024

Thanks. Contacted support - problem solved.

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