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January 22, 2024
Question

Looks like the connection to Royal Bank of Canada isn’t available right now.Try again in a few hours. (102)Help with this message please.

  • January 22, 2024
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

January 22, 2024

Hello katedrysdale,

 

Glad to have you connect with us here. QuickBooks is designed to help you save time so you can focus on the things you enjoy the most. I'll be happy to steer you in the right direction so you can get back on track with your work. 

 

Dealing with error messages can be a time-consuming process and it's essential you get the resolution you need ASAP. Here's an article that shows you how to troubleshoot this error so you can connect your bank:

 

I also suggest clearing cache and cookies on your browser. This is a great way to clean your browser allowing it to work more efficiently. Here's a helpful article that shows you how to clear cache and cookies. 

 

Let me know if this info helps. I'll be on standby in case you need additional support.

KD_99Author
January 23, 2024

Incognito, deleting all cookies, cache, browsing history etc, does not work. Is there a way to get the engineering team to look at this?

January 23, 2024

You can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

January 23, 2024

@KD_99 

Try opening your QBO account on any private/incognito browser.