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D
DEBookkeeping
June 12, 2020
Question

Matching transactions from different currency to bank feed

  • June 12, 2020
  • 1 reply
  • 0 views

I sent a wire payment to a US supplier via my bank.

They charged me $25 cad for the service.

My bank account is in Canadian dollars.

The feed came in with the wired amount in its Canadian equivalent plus the $25 dollar fee.

To match the amounts I have to select both expenses my suppliers amount plus the bank fee of $25, and they do add up if I use my calculator.

I found the supplier amount in the US tab of the "find Match" tab

I also found the fee charge using the "find match" on the CAD tab

I cant find a way to select both, if I use the "add new transaction" it wants to change the exchange rate.

What is the procedure?

 

 

1 reply

J
JamesM
June 12, 2020

Hi there,

 

QuickBooks is a great program for managing your transactions and I'll be happy to help get you back on track so you can focus on what you love. 

 

In order for me to assist you properly I'd have to pull up your account on my end. I recommend contacting our support team for further assistance. You can reach out to our support team using the details below: 

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

One of our specialists will be glad to take a look at your account and provide you need. Let me know if you have other questions by leaving a comment below: I'll be on standby.

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