Merchant Services Canada deflects, auto-replies, and can't figure out how to send me emails
- July 19, 2022
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Has anyone experienced the frustration of Merchant Services Canada, "based" in Mississauga?
1) They can not seem to figure out how to send an email or resend emails to my QBO email, they're blind to QBO
2) Tech support can't help; they weren't the ones that withheld your funds, instead they will deflect and stall
3) Tech support don't know your own QBO emails or Intuit emails; left hand does not know the right hand
4) The most important things have ZERO support, because there is no direct line to account security staff who can freeze your funds.
So I've learned to stop using Quickbook Payments until further notice.
I also know there will be some sort of AUTO-REPLY to this question. We are on 30-days, no email from the BACK-END / senior / security / whatever wizard team that refuses to be reached.
Pen and paper for my future invoices!