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October 4, 2024
Question

Mileage auto tracking stopped recently on my Samsung A15. Possibly with latest update, however don't have a precise time line. Any ideas how to resolve?

  • October 4, 2024
  • 1 reply
  • 0 views
Have tried re-initializing, disable/enable, reboot...etc.

1 reply

October 4, 2024

Hi there chad60,

 

Thanks for reaching out about your mileage. QuickBooks Online is a great tool able to help you keep track of mileage so you know which trips are business and which are personal. I can point you in the right direction for assistance with mileage.

 

Thank you for trying the steps that you've mentioned. For further assistance with this, I recommend reaching out to the support team outside of the Community. They'll be able to do further steps with you, as well as collect the necessary information to notify the engineers of the error. You can reach them using these methods:

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Phone: dial 1-855-253-1536
  • Social media; Facebook or X / Twitter

If you have any other questions, feel free to reach out here.