Skip to main content
February 2, 2023
Question

Mileage button disappeared off my app. Cannot find it.It was set to auto tracking but seems to have stopped on its own twice. Where did it and and why did it stop?

  • February 2, 2023
  • 1 reply
  • 0 views
I haven't changed my plan.

1 reply

February 2, 2023

Hi mjhackenschmidt-,

 

Welcome to Community!  It's important that you're able to automatically track your mileage in QuickBooks Online and record your vehicle expenses effortlessly.  I'd be glad to assist!

 

When the you experience this unexpected behavior, I suggest refreshing or un-istalling and re-installing the app.  If you experience the same outcome, please contact us outside of Community, so we can look further into this from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, feel free to reach back out.  We'd be happy to help!