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October 7, 2024
Question

Mileage just suddenly stopped tracking. Tried all the trouble shooting recommendations. Location, data saver, battery optimization etc.. please help.

  • October 7, 2024
  • 1 reply
  • 0 views
It just suddenly stopped. Was working fine the last 3 years. I've un-installed the app, updated phone, made sure app is up to date. Won't even track a manual trip.

1 reply

October 7, 2024

Hi there,

 

Welcome to the Community. It's vital you get the assistance you need. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.

 

Based on the info you've shared, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-855-253-1536. To find out more about our hours and other contact methods, please follow this link here: Contact QuickBooks Online Support

 

Feel free to keep me posted on how you make out. I'll be on standby.