Mileage tracking isnt working, havent see any trips since early August but I have the notification saying it is being tracked. Cant find the Mileage tab in app. Help?

Hi cjevanscorp-gmai.

Being able to track your mileage is a great way to always have your travel time and distance entered. I'd be happy to help you get your mileage tracked.

QuickBooks Online makes tracking your mileage easy to help you save time and get back to business. When tracking your mileage the first step is making sure everything is set up correctly. You can do so by following the steps in this article. If everything is set up the right way the issue could be with the App or device itself. I recommend following the steps here to verify and fix any issues you may have with your device or the app.

If you continue to run into issues after trying all those steps I suggest contacting our support team as they can pull up your account and see where the issue is. You can reach them by one of the following methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.