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Doreen44
December 2, 2022
Question

Missing GL accounts

  • December 2, 2022
  • 1 reply
  • 0 views

I have a General Ledger liability account missing, I thought i mistakenly deleted it but you cant do that if it has history. but my 24000 payroll liability account is not there i even showed all accounts including the inactive ones its still not there this is also the case with a tax code that i no longer use it isn't in the inactive list either.

I am using Desktop Pro 2023

Can someone please help?

1 reply

T
Trish_T
December 2, 2022

Hi Doreen44,

 

It's a pleasure to see you in Community.  Welcome!  It's essential that you're able to locate and view your data in QuickBooks Desktop, so you can complete your daily goals in a timely fashion.  I'd be happy to assist!

 

Initially, I suggest running the QuickBooks Desktop repair tool to fix common errors, to see if you experience the same outcome.  With regards to the Payroll liability account, please be advised that if you've cancelled your payroll feature, you won't have access to any of the associated data.  

 

Should you require additional assistance, please contact us outside of Community so we can work with you directly, and get you back to business as soon as possible.

 

Feel free to reach back out if you have other questions.  We'd love to help!

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