Missing several thouseand bank transactions for 2 companies

Hi there,

QuickBooks Online makes running your business a breeze, with helpful convenience tools like the bank feed. Matching your bank statements with QBO is so simple with this feature, and it makes reconciliation so easy. I'd be happy to explain what to do if you're missing transactions in the bank feed.

Providing an explanation as to how these transactions came to be missing in your account would require more investigation than what's possible on this platform, but I can help you bring those missing transactions back to the bank feed in order for you to stay organized.

You'll have to complete a manual transaction upload using a CSV file. You can then check different areas of the account and review your Chart of Accounts to make sure things are back to normal. 

Follow the steps in this article: What to do if you can’t find downloaded bank transactions. This article explains how to complete the transaction upload, as well as how to review your accounts afterwards to make sure things are running smoothly again.

This should get you back on track, but if you have any other questions, our tech support team is standing by to help. 

Have a wonderful week.