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C
CaseIB
October 8, 2024
Question

Multifactor Authentication for invoices emailed from Quickbooks for Payment

  • October 8, 2024
  • 1 reply
  • 0 views

Hi there... I have a client who uses QuickBooks to email invoices to clients for payments. 

 

Does QuickBooks offer a way for my client to add multifactor authentication so he and his client are confident that the invoice and payment information are correct?

 

Many companies have been caught by cyber criminals who hack an email with an invoice attached and send a piggyback email advising the client of a recent change in banking information and to direct payment to a fraudulent account.

 

If this is e-fraud is successful, the Quickbooks Client has an outstanding Account Receivable due from a Client who now has to pay the invoice a 2nd time. 

 

No matter how you look at it, both parties lose. 

 

Please advise is a solution exists to resolve this issue with a multifactor type of invoice delivery.

 

Thank you.

 

Chris Case, 

Case Insurance Brokers

[email address removed]

1 reply

J
JamesM4
October 8, 2024

Hello Chris,

 

Welcome to the Community. QuickBooks is a flexible program that helps you streamline your work using the powerful features offered in the program. Rest assured, I'll be happy to share more info so you're on the right track. 

 

The function you've described isn't available in QuickBooks. I can see the benefit of having this function for your business and I encourage you to send feedback about this to our engineers. You can send feedback by clicking on the Gear icon and looking for Feedback. New product ideas and improvements are based on the feedback we get from users like you. I also recommend looking into third-party apps on our app store www.apps.com.

 

Let me know if you have other questions by leaving a comment below. I'll be here.

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