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April 12, 2024
Question

Multiple Deposits on reports for same invoice

  • April 12, 2024
  • 1 reply
  • 0 views

Hi  I'm new to quickbooks and need help!

I set up company with Chequing and Savings accounts. Connected to my bank. Started invoicing and adding expenses. All seemed good.

I realized later I didn't set the company start date to 01.01.2024 and so the banking transactions went back earlier than i wanted.

I made those accounts inactive and disconnected from bank to try and start again, and created new accounts. However, now, any payments I've already received are already connected to Invoices, and when i try to add them in the transactions panel, to categorize the transaction the Sales Tax reports show the invoice and a DEPOSIT - effectively doubling the payments  - how can I resolve this?

thanks'

Jake

1 reply

Candice C
April 12, 2024

Hey, @Jakester1

 

Welcome to the Community! 

 

With the details you gave, all you need to do is match the payments and deposits together. Here's a guide to provide you with some helpful steps and more information about matching online transactions. 

 

If this doesn't work for you, please come back and let us know. We want to ensure that you get the best solution for your business. 

 

Have a wonderful day! 

Jakester1Author
April 12, 2024

Thanks for the help - so that will override what I’ve already done then?