My bank account is linked and has always brought in transactions but this week it hasn't downloaded any transactions and it says it's connected and working. Help?

Hi DGrigg,

Thanks for reaching out here!  Your banking is a vital part of your books and QuickBooks Online makes uploading your transactions a breeze.  Id be happy to point you in the right direction so you're on the right track with completing your banking goals!

Based on the information you've provided, I recommend contacting us using one of the methods below.  This will enable us to work with you directly and gather additional information, so we can look further into the situation from our end.   

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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