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Jul 3, 2021 11:48 PM UTC
Question

My bank balance keeps updating on quickbooks online but the transactions are not showing up

Original commenter did not share additional details

1 reply

Jul 6, 2021 3:59 PM UTC

Hi bradlast2,

 

Thanks for connecting with us here. I'll be happy to give you a hand with the transactions that aren't showing up on your account. QuickBooks offers a variety of features that help you get ahead with your work and I'd like to make sure you experience the benefits offered in the program. 

 

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue.  Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

Let me know if this info helps. I'll be here in case you have other questions.