My call back option is not available

Hi sabeen-tiwana-gm,

Welcome to the QuickBooks family!  It's important that you're able to get the support you need so you can complete your daily bookkeeping goals.  You can reach out to Community at any time with your questions so others can chime in and provide tips and resolutions to keep you on track with your accounting needs.  I'd be happy to provide the contact information here, for your reference.

If you're not seeing the option for a callback, I suggest clearing cache on your browser.  Log into your QuickBooks account from a desktop computer or a browser on your device at qbo.ca.  Here's how to contact support if you're using QuickBooks Self-Employed.

Please don't hesitate to post any other questions here.  We'd love to help!