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October 9, 2019
Question

My client removed accountant copy restriction

  • October 9, 2019
  • 1 reply
  • 0 views

I have a client that is using QB Desktop 2013. They removed the accountant copy restriction from their data file by mistake.

 

I made over 4,000 entries on my accountant copy that need to be imported into their data file. Is there any way that the changes I made can be imported into their data file?

 

I tried duplicating their company file, and making client's file with the same dividing date but it could not import the accountants changes when I sent the file over. 

 

Gabrielle

 

1 reply

October 9, 2019

Hello Gabrielle,

 

That's definitely a lot of work you put into your client's file and I'd like to do what I can to help.

 

An Accountant's Copy is a great tool for helping your client with their books. Once Accountant's Copy restrictions have been removed, this cannot be undone. The following article as more information about removing the restrictions: Remove the accountant's copy restriction

 

What I recommend is double-checking if you have a copy of the Accountant's Copy file on your computer. Depending on how the file has been transferred between you and your client, there may be a copy of the file lingering in a share drive or even on your own computer. If so, simply resend the file to your client and have them import the changes again.

 

If that doesn't work, creating another Accountant's Copy is the way to go to make sure your client receives all the necessary changes for their company file.

 

I'm here if you have further questions!