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kdouglas2
Jan 20, 2024 5:25 PM UTC
Question

My computer did an update and now my password for QB won't work and when I try to reset it tells me my information doesn't match their records

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4 replies

4Gal
Jan 20, 2024 6:15 PM UTC

Can you access CAMPS and find your license code there?

https://camps.intuit.com/

 

Which QB Desktop year version do you have?

kdouglas2Author
Jan 20, 2024 6:41 PM UTC

Hi 4gal,

 

Thanks for your reply. I am using 2024 version of QB and I have all my license info, etc but when I try to reset it tells me my info doesn't matche theirs. But it's correct so it should.

4Gal
Jan 21, 2024 1:45 AM UTC

@kdouglas2 

Can you access CAMPS and find your license code there?

https://camps.intuit.com/

 

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