My Update button is stuck and I can't seem to reset it. It is stuck with this view: Updating (2)....nothing is happening..

Hi there,

Unresponsive buttons are never fun, and it's important that your browser is working as intended. Since QuickBooks Online is a cloud-based program, it relies on a healthy browser to run at its best. I'll help walk you through some browser troubleshooting so you can get back on track.

Try clearing the cache and cookies in your web browser to remove any stored Internet files. These files can build up over time and cause bugs in QBO and other sites. Here's how to do it: Clear cache and cookies to fix issues when using QuickBooks Online.

If the issue persists, try using an Incognito window in Google Chrome. This is a private window that runs independently from the rest of your browser. Here's more information about that and how to use it: Browse in private. You can also try using an alternative browser all together. 

If you're still stuck on the Update button, please reach out to our tech support team so an agent can take a closer look.

Have a great day.